The allowed period for product returns is seven days from the date of receiving the order. Return of product(s) is only applicable in case of mismatch or manufacturing defect.The item(s) returned should not be opened or used and must come with the original packaging along with any sampling pieces or manuals that come with it and all the Lunera tags attached.Orders from outside the UAE are not eligible for return.You can initiate a return request by filling out the form below correctly.